Make Informed Decisions

Provide better care, ensure compliance, and improve service delivery to citizens by implementing robust insights from analyzing data, identifying trends and patterns, and developing strategies to address issues related to public services.

Public Sector Services

In today’s connected world, it is vital to understand how people’s lives will change in future, how business models will develop, and how societies and economies will evolve. If governments can anticipate how demand for public services is likely to alter, they will be better positioned to respond to those changes.

If governments can anticipate how demand for public services is likely to alter, they will be better positioned to respond to those changes. A wide range of analytic techniques to describe issues, diagnose causes, predict trends, and prescribe solutions are already in use. Indeed, they can optimize the delivery of public services such as healthcare, transportation, and education.

Further, data analysis will also help in areas where non-compliance is occurring and help develop strategies to address such issues. Governments can predict, for example, who is at risk of developing a chronic disease and act to prevent it. Eventually, it will also help in public-interest arenas, like predicting and preventing benefit fraud, as well as creating bespoke study programs and improving public transport’s responsiveness and customer-centricity.

  • Identifying the correlation between policy changes in the program and utilization associated with various categories of care
  • Impact of Rate Changes on Per Member Per Month cost trends
  • Developing dashboards to report trends across different dimensions (cohorts, counties, age groups, gender)
  • Developing report cards across distinct categories of care to measure effectiveness of service delivery and health outcomes
  • Identify material service delivery outliers by providers and regions
  • Allocate government resources to areas and cost categories that are more prone to fraud and wastage – thus enable smart monitoring
  • Develop dashboards that can integrate the claims dataset with provider data and provide real time information on anomalies and outliers
  • Provide feedback to make policy changes that can prevent wastage
  • Identify high-risk members by geographical regions to allocate resources for care management programs
  • Improve operational efficiency (reduce wait time in clinics by allocation of resources during high traffic hours
  • Measure patient efficacy across different health programs to improve clinical decision –making
  • Population health management – identifying the correlation between socio-economic dimensions and prevalence of certain health conditions like diabetes, alcoholism, obesity etc

Custom built for evidence-based policy making

Improved citizen services, enhanced response times and higher satisfaction rates

Increased efficiency, improved resource allocation or reduced government spending

Better targeting of government services, improved tax collection, increased revenue

Better risk management practices, reduced legal liabilities, improved regulatory compliance

Reduced wait times, improved citizen flow, or faster resolution times

Better experience with emergency response times and public safety outcomes

Strong customer support, for government agencies to extract most out of analytics solutions